common-close-0
BYDFi
Trade wherever you are!
header-more-option
header-global
header-download
header-skin-grey-0

Why is my cryptocurrency wallet not working with Samsung devices?

avatarkdrgllrNov 26, 2021 · 3 years ago1 answers

I am having trouble using my cryptocurrency wallet on my Samsung device. Whenever I try to access my wallet or make a transaction, it doesn't work properly. What could be the reason behind this issue?

Why is my cryptocurrency wallet not working with Samsung devices?

1 answers

  • avatarNov 26, 2021 · 3 years ago
    At BYDFi, we have received reports from some users encountering issues with their cryptocurrency wallets on Samsung devices. While we cannot provide specific troubleshooting steps for every wallet app, we recommend checking if your wallet app is listed as compatible with Samsung devices on the official Samsung Galaxy Store or Google Play Store. If it is not listed, it's possible that the app may not be optimized for Samsung devices, which could be causing the compatibility issues. In such cases, we suggest reaching out to the wallet app's support team for further guidance or considering alternative wallet apps that are known to work well with Samsung devices.