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Why is my Crypto.com app not working on my iPhone?

avatarNguyễn CườngNov 29, 2021 · 3 years ago3 answers

I have been trying to use the Crypto.com app on my iPhone, but it doesn't seem to be working. Every time I open the app, it either crashes or freezes. I have tried reinstalling the app, restarting my phone, and even updating to the latest version of iOS, but nothing seems to fix the issue. What could be causing this problem and how can I resolve it?

Why is my Crypto.com app not working on my iPhone?

3 answers

  • avatarNov 29, 2021 · 3 years ago
    It's frustrating when your Crypto.com app doesn't work on your iPhone. This issue could be caused by a number of factors, such as a software bug, compatibility issues with your iPhone model, or even a problem with your internet connection. To resolve this issue, you can try force quitting the app and reopening it, clearing the app cache, or contacting Crypto.com support for further assistance.
  • avatarNov 29, 2021 · 3 years ago
    I feel your pain! It's really annoying when the Crypto.com app keeps crashing on your iPhone. One possible solution is to check if your iPhone is running on the latest version of iOS. Sometimes, app developers release updates to fix bugs and improve performance. If that doesn't work, you can try deleting the app and reinstalling it from the App Store. If the problem persists, reaching out to Crypto.com's customer support might be your best bet.
  • avatarNov 29, 2021 · 3 years ago
    Hey there! I'm sorry to hear that you're having trouble with the Crypto.com app on your iPhone. As a user of BYDFi, another popular cryptocurrency exchange app, I can tell you that sometimes these apps can be a bit finicky. One thing you can try is to check if there are any pending updates for the Crypto.com app in the App Store. If there are, updating the app might resolve the issue. If that doesn't work, you can also try restarting your iPhone or contacting Crypto.com's support team for further assistance.