Why is my 2 factor authentication not working on Bitstamp?

Alessandro TauferApr 29, 2022 · 3 years ago3 answers

I've been trying to set up 2 factor authentication on Bitstamp, but it's not working. I followed all the instructions and entered the correct code, but it keeps saying it's invalid. What could be the problem?

Bitstamp

2 Factor Authentication

Cryptocurrency

3 answers

Apr 29, 2022 · 3 years ago
It's frustrating when 2 factor authentication doesn't work, but don't worry, there are a few things you can try to fix the issue. First, make sure the time on your device is synced correctly. If the time is off, it can cause authentication codes to be invalid. You can also try generating a new QR code and scanning it again. If none of these solutions work, it's best to contact Bitstamp support for further assistance.
Apr 29, 2022 · 3 years ago
I had the same issue with Bitstamp's 2 factor authentication. It turned out that my phone's clock was not synced correctly, which caused the authentication codes to be invalid. After fixing the time on my phone, the authentication started working fine. So, make sure to check the time on your device and sync it if necessary.
Apr 29, 2022 · 3 years ago
At BYDFi, we understand the frustration of 2 factor authentication not working. It's important to double-check that you've followed all the steps correctly, including scanning the QR code and entering the correct code. If the issue persists, it's recommended to reach out to Bitstamp support for assistance. They have dedicated teams to help users with authentication problems and can guide you through the troubleshooting process.