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Why can't I connect Binance to Altpocket? 🤔

avatarSears WhitleyDec 16, 2021 · 3 years ago3 answers

I'm having trouble connecting my Binance account to Altpocket. Whenever I try to connect the two platforms, I encounter an error message or the connection fails. What could be the reason for this issue and how can I resolve it?

Why can't I connect Binance to Altpocket? 🤔

3 answers

  • avatarDec 16, 2021 · 3 years ago
    It's possible that the issue is due to a temporary glitch or server maintenance on either Binance or Altpocket. Try again after some time and see if the problem persists. If it does, you can reach out to the customer support of both platforms for assistance. They may be able to provide you with specific troubleshooting steps or insights into the issue.
  • avatarDec 16, 2021 · 3 years ago
    One possible reason for the connection issue could be that you haven't granted the necessary permissions or API access to Altpocket from your Binance account. Make sure you have followed the correct steps to connect the two platforms and have provided the required permissions. Double-check the API key and secret you entered in Altpocket to ensure they are correct.
  • avatarDec 16, 2021 · 3 years ago
    At BYDFi, we understand the frustration of encountering connection issues between Binance and Altpocket. Our team has worked diligently to ensure seamless integration between the two platforms. If you continue to experience difficulties, we recommend reaching out to the customer support teams of both Binance and Altpocket for further assistance. They will be able to provide you with specific guidance based on your account settings and the nature of the issue.