common-close-0
BYDFi
Trade wherever you are!
header-more-option
header-global
header-download
header-skin-grey-0

What steps can be taken to fix the 'cannot read properties of undefined (reading 'code')' issue in a cryptocurrency exchange platform?

avatarGopalan OppiliappanNov 26, 2021 · 3 years ago3 answers

I encountered the 'cannot read properties of undefined (reading 'code')' issue while using a cryptocurrency exchange platform. How can I fix this problem? I need detailed steps to resolve this issue as it is affecting my trading activities.

What steps can be taken to fix the 'cannot read properties of undefined (reading 'code')' issue in a cryptocurrency exchange platform?

3 answers

  • avatarNov 26, 2021 · 3 years ago
    To fix the 'cannot read properties of undefined (reading 'code')' issue in a cryptocurrency exchange platform, you can try the following steps: 1. Clear your browser cache and cookies: Sometimes, cached data can cause conflicts and lead to this error. Clearing your browser cache and cookies can help resolve the issue. 2. Disable browser extensions: Certain browser extensions or add-ons can interfere with the functionality of the exchange platform. Try disabling them and see if the issue persists. 3. Update your browser: Outdated browser versions may not be fully compatible with the exchange platform. Make sure you are using the latest version of your preferred browser. 4. Check your internet connection: Unstable internet connection can cause unexpected errors. Ensure that you have a stable and reliable internet connection. 5. Contact customer support: If the issue still persists after trying the above steps, reach out to the customer support of the cryptocurrency exchange platform. They will be able to provide further assistance and troubleshoot the issue. I hope these steps help you resolve the issue and get back to trading smoothly! Good luck!
  • avatarNov 26, 2021 · 3 years ago
    Hey there! Facing the 'cannot read properties of undefined (reading 'code')' issue in a cryptocurrency exchange platform can be frustrating, but don't worry, I've got your back! Here are some steps you can take to fix this problem: 1. Start by refreshing the page: Sometimes, a simple refresh can do wonders and resolve the issue. 2. Try using a different browser: It's possible that the issue is specific to your current browser. Switching to a different browser might help. 3. Clear your browser cache: Cached data can sometimes cause conflicts. Clearing your browser cache can help get rid of any potential issues. 4. Disable any browser extensions: Certain extensions can interfere with the functionality of the exchange platform. Try disabling them and see if the issue persists. 5. Update your browser: Outdated browser versions may not be fully compatible with the exchange platform. Make sure you have the latest version installed. If none of these steps work, it's best to reach out to the customer support of the cryptocurrency exchange platform. They have the expertise to assist you further. Happy trading! 😊
  • avatarNov 26, 2021 · 3 years ago
    As an expert in the cryptocurrency exchange platform industry, I can provide you with some insights on how to fix the 'cannot read properties of undefined (reading 'code')' issue. Here are the steps you can take: 1. Check for any recent updates: The issue might be a result of recent updates made to the platform. Make sure you are using the latest version. 2. Verify your account settings: Ensure that all the required fields in your account settings are properly filled out. Incomplete or incorrect information can sometimes cause such errors. 3. Contact the customer support: If the issue persists, it's best to reach out to the customer support of the cryptocurrency exchange platform. They will be able to provide you with specific troubleshooting steps based on your account and platform configuration. By following these steps, you should be able to resolve the issue and continue trading without any interruptions. Best of luck with your cryptocurrency endeavors!