common-close-0
BYDFi
Trade wherever you are!
header-more-option
header-global
header-download
header-skin-grey-0

What should I do if I haven't received my money back from Celsius?

avatarMoshe SepiashviliNov 26, 2021 · 3 years ago3 answers

I recently made a withdrawal from Celsius, but I haven't received my money yet. What should I do to resolve this issue and get my funds back?

What should I do if I haven't received my money back from Celsius?

3 answers

  • avatarNov 26, 2021 · 3 years ago
    If you haven't received your money back from Celsius after making a withdrawal, there are a few steps you can take to resolve the issue. First, double-check the withdrawal address you provided to ensure it is correct. Sometimes, a small mistake in the address can result in the funds being sent to the wrong place. If the address is correct, check the transaction status on the blockchain explorer to see if the transaction has been confirmed. If the transaction is confirmed but you still haven't received your funds, reach out to Celsius customer support for assistance. They will be able to investigate the issue and help you retrieve your funds.
  • avatarNov 26, 2021 · 3 years ago
    Having trouble getting your money back from Celsius? Don't panic, there are a few things you can do. First, make sure you have waited a sufficient amount of time for the transaction to be processed. Cryptocurrency transactions can sometimes take longer than expected due to network congestion or other factors. If you've waited long enough and still haven't received your funds, reach out to Celsius customer support for help. They have a dedicated team that can assist you in resolving any issues with your withdrawals.
  • avatarNov 26, 2021 · 3 years ago
    If you haven't received your money back from Celsius, it's important to stay calm and follow the necessary steps to resolve the issue. Start by checking the transaction details on the Celsius platform to ensure that the withdrawal was processed successfully. If the transaction shows as completed but you haven't received your funds, reach out to Celsius customer support. They have a team of experts who can investigate the issue and provide you with a solution. Remember to provide them with all the necessary information, such as the transaction ID and your account details, to expedite the process.