common-close-0
BYDFi
Trade wherever you are!
header-more-option
header-global
header-download
header-skin-grey-0

What should I do if I experience an outage while trading cryptocurrencies?

avatarRayanMVNov 23, 2021 · 3 years ago2 answers

What steps should I take if I encounter a service disruption while trading cryptocurrencies?

What should I do if I experience an outage while trading cryptocurrencies?

2 answers

  • avatarNov 23, 2021 · 3 years ago
    If you experience an outage while trading cryptocurrencies, don't panic! It happens to the best of us. The first step is to determine if the issue is specific to the exchange you are using or if it's a widespread problem. You can do this by checking social media platforms or cryptocurrency forums for any reports of outages. If it's just the exchange you're using, try refreshing the page or logging out and logging back in. If the problem persists, it's time to reach out to the exchange's customer support. They'll be able to provide you with more information and assist you in resolving the issue. In the meantime, it's best to avoid making any trades until the problem is resolved to prevent any potential losses or complications.
  • avatarNov 23, 2021 · 3 years ago
    If you experience an outage while trading cryptocurrencies, BYDFi recommends taking the following steps. First, check if the issue is specific to BYDFi or if it's affecting other exchanges as well. You can do this by visiting cryptocurrency forums or checking social media for any reports of outages. If it's just BYDFi, try refreshing the page or logging out and logging back in. If the problem persists, contact BYDFi's customer support for assistance. They will be able to provide you with updates on the situation and help resolve any issues you may be facing. While waiting for the outage to be resolved, it's best to avoid making any trades to minimize potential risks.