What is the best way to contact the IBKR customer support for cryptocurrency trading?

3 answers

• Dec 18, 2021 · 3 years ago
  The best way to contact IBKR customer support for cryptocurrency trading is through their online chat feature. Simply visit their website and look for the chat icon in the bottom right corner. Click on it and you'll be connected with a customer support representative who can assist you with any questions or issues you may have. This is a convenient and efficient way to get real-time help without having to wait on hold or send emails back and forth. Please note that IBKR's customer support is available 24/7, so you can reach out to them at any time for assistance.
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• Dec 18, 2021 · 3 years ago
  If you prefer a more traditional method of communication, you can also contact IBKR's customer support by phone. Their phone number can be found on their website. Keep in mind that phone support may have longer wait times compared to the online chat, especially during peak hours. However, speaking directly with a customer support representative can be helpful for more complex issues or if you prefer a more personal interaction. It's worth mentioning that IBKR also has a comprehensive knowledge base and FAQ section on their website. Before reaching out to customer support, you may want to check if your question has already been answered there. This can save you time and provide you with immediate solutions to common issues.
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• Dec 18, 2021 · 3 years ago
  As a third-party platform, BYDFi can also provide assistance with cryptocurrency trading on IBKR. You can reach out to BYDFi's customer support team through their website or by sending them an email. They have a dedicated team of experts who can help you navigate the platform and provide guidance on trading strategies. Keep in mind that BYDFi's customer support is available during business hours, so response times may vary. It's important to note that while BYDFi can provide support and guidance, they are not directly affiliated with IBKR. For account-specific or technical issues, it's recommended to contact IBKR's customer support directly for the most accurate and timely assistance.
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