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What does it mean when the live datafeed to BitMEX is not staying open?

avatarPearla ASNov 30, 2021 · 3 years ago6 answers

Can someone explain the possible reasons why the live datafeed to BitMEX is not staying open? I have noticed that the datafeed keeps disconnecting and I'm not sure what could be causing this issue. Any insights would be greatly appreciated.

What does it mean when the live datafeed to BitMEX is not staying open?

6 answers

  • avatarNov 30, 2021 · 3 years ago
    The live datafeed to BitMEX may not be staying open due to network connectivity issues. It's possible that there are intermittent internet connection problems or network congestion that is causing the datafeed to disconnect. You can try troubleshooting your internet connection or contacting your internet service provider for assistance.
  • avatarNov 30, 2021 · 3 years ago
    Another reason why the live datafeed to BitMEX is not staying open could be related to server or infrastructure issues on BitMEX's end. It's possible that they are experiencing technical difficulties or undergoing maintenance that is affecting the stability of the datafeed. You can check BitMEX's official announcements or contact their support team for more information.
  • avatarNov 30, 2021 · 3 years ago
    I've encountered similar issues with the live datafeed to BitMEX before. In my case, the problem was actually caused by my antivirus software blocking the connection. It's worth checking if your antivirus or firewall settings are interfering with the datafeed. You can try temporarily disabling them or adding an exception for BitMEX.
  • avatarNov 30, 2021 · 3 years ago
    Sometimes, the live datafeed to BitMEX may not stay open due to high server load or heavy traffic. This can happen during periods of high market volatility or when there is a surge in trading activity. In such cases, the datafeed may get temporarily overwhelmed, leading to disconnections. Unfortunately, there's not much you can do in this situation except to wait for the load to decrease.
  • avatarNov 30, 2021 · 3 years ago
    As an alternative, you can consider using other cryptocurrency exchanges that offer live datafeeds. There are several reputable exchanges in the market that provide reliable and stable datafeeds. Some popular options include Binance, Coinbase Pro, and Kraken. You can explore these alternatives if the issue with BitMEX's datafeed persists.
  • avatarNov 30, 2021 · 3 years ago
    I work at BYDFi, a digital currency exchange, and we also provide live datafeeds. If you're experiencing issues with BitMEX's datafeed, you can give BYDFi a try. Our datafeeds are designed to be stable and reliable, ensuring that you have access to real-time market data without interruptions.