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What are the steps to troubleshoot phone verification not working on crypto.com?

avatarmohácsi gyulaDec 17, 2021 · 3 years ago3 answers

I'm having trouble with phone verification on crypto.com. Whenever I try to verify my phone number, it doesn't seem to work. What steps can I take to troubleshoot this issue?

What are the steps to troubleshoot phone verification not working on crypto.com?

3 answers

  • avatarDec 17, 2021 · 3 years ago
    If you're experiencing issues with phone verification on crypto.com, there are a few steps you can take to troubleshoot the problem. First, make sure you have a stable internet connection and try again. If that doesn't work, double-check that you're entering the correct phone number and country code. It's also worth checking if your phone's operating system and the crypto.com app are up to date. If all else fails, reach out to crypto.com's customer support for further assistance.
  • avatarDec 17, 2021 · 3 years ago
    Having trouble with phone verification on crypto.com? Don't worry, you're not alone. One possible solution is to clear the cache and data of the crypto.com app on your phone. This can help resolve any temporary issues that may be causing the verification problem. Another option is to try using a different phone or phone number for verification. Sometimes, certain phone carriers or numbers may have compatibility issues. If none of these solutions work, consider reaching out to crypto.com's support team for personalized assistance.
  • avatarDec 17, 2021 · 3 years ago
    I had a similar issue with phone verification on crypto.com, and I was able to resolve it by contacting crypto.com's customer support. They were very helpful and guided me through the troubleshooting process. It turned out that there was a temporary technical glitch on their end, which they quickly fixed. So, my advice would be to reach out to crypto.com's support team and let them know about the issue you're facing. They should be able to assist you in resolving the phone verification problem.