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What are the recommended steps to fix the problem of the chrome spinning wheel continuously spinning on cryptocurrency trading platforms?

avatarHanna ChenNov 24, 2021 · 3 years ago3 answers

I'm experiencing an issue where the chrome spinning wheel keeps spinning continuously when I try to access cryptocurrency trading platforms. It's preventing me from executing trades and accessing my account. What are the recommended steps to fix this problem?

What are the recommended steps to fix the problem of the chrome spinning wheel continuously spinning on cryptocurrency trading platforms?

3 answers

  • avatarNov 24, 2021 · 3 years ago
    One possible solution is to clear your browser cache and cookies. This can help resolve any temporary issues that may be causing the spinning wheel problem. To do this, go to your browser settings, find the option to clear browsing data, and select the cache and cookies checkboxes. Then, click on the 'Clear data' button. After clearing the cache and cookies, try accessing the cryptocurrency trading platform again and see if the spinning wheel issue is resolved.
  • avatarNov 24, 2021 · 3 years ago
    Another solution is to disable any browser extensions or plugins that might be interfering with the cryptocurrency trading platform. Sometimes, certain extensions can cause conflicts and result in the spinning wheel problem. To disable extensions, go to your browser settings, find the extensions or plugins section, and disable any that are related to ad-blocking, privacy, or security. After disabling the extensions, refresh the trading platform page and check if the spinning wheel issue persists.
  • avatarNov 24, 2021 · 3 years ago
    If the above steps don't work, it's possible that the issue is with the cryptocurrency trading platform itself. In this case, you can try accessing the platform using a different browser or device. Sometimes, certain browsers or devices may have compatibility issues with specific platforms. By using an alternative browser or device, you can determine if the spinning wheel problem is specific to your current setup or if it's a broader issue with the platform. If the problem persists on multiple browsers or devices, it's recommended to reach out to the platform's support team for further assistance.