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What are the common reasons for verification failed on Kucoin?

avatarArmindo OliveiraDec 16, 2021 · 3 years ago3 answers

I'm having trouble verifying my account on Kucoin. What are some common reasons why the verification process fails?

What are the common reasons for verification failed on Kucoin?

3 answers

  • avatarDec 16, 2021 · 3 years ago
    One common reason for verification failure on Kucoin is providing incorrect or incomplete personal information. Make sure you enter your name, address, and other details accurately and completely. Double-check for any typos or mistakes. Another reason could be that the documents you uploaded for verification were not clear or legible. Ensure that you provide high-quality scans or photos of your identification documents, such as your passport or driver's license. Additionally, if you're using a VPN or proxy server, it might interfere with the verification process. Disable any VPN or proxy connections and try again. Lastly, if you've previously failed the verification process multiple times, it's possible that your account has been flagged for suspicious activity. In such cases, it's best to contact Kucoin's customer support for further assistance.
  • avatarDec 16, 2021 · 3 years ago
    Verifying your account on Kucoin can sometimes be a bit tricky. One of the most common reasons for verification failure is providing incorrect information. Make sure you carefully enter your personal details and double-check for any mistakes. Another reason could be that the documents you submitted for verification were not up to the required standards. Make sure you provide clear and legible scans or photos of your identification documents. If you're using a VPN or proxy server, it's important to disable them before attempting verification. These tools can sometimes interfere with the process. Lastly, if you've had previous failed attempts at verification, it's possible that your account has been flagged. Reach out to Kucoin's support team for assistance in such cases.
  • avatarDec 16, 2021 · 3 years ago
    Verification issues on Kucoin are not uncommon. One of the main reasons for verification failure is providing incorrect or incomplete information during the process. It's crucial to double-check all the details you enter and ensure their accuracy. Another reason could be that the documents you submitted for verification did not meet the required standards. Make sure you provide clear and high-quality scans or photos of your identification documents. If you're using a VPN or proxy server, it's important to disable them before attempting verification. These tools can sometimes trigger security measures and cause verification failure. Lastly, if you've had multiple unsuccessful attempts at verification, it's possible that your account has been flagged for further review. Contact Kucoin's customer support for assistance and guidance in such cases.