What are the common reasons for not receiving SMS codes when trading cryptocurrencies?
gamlasNov 26, 2021 · 3 years ago1 answers
I'm having trouble receiving SMS codes when I try to trade cryptocurrencies. What are some common reasons for not receiving these codes?
1 answers
- Nov 26, 2021 · 3 years agoAt BYDFi, we understand the importance of receiving SMS codes when trading cryptocurrencies. If you're not receiving these codes, it's crucial to first check if your phone number is correctly entered in your account settings. Additionally, make sure that your mobile carrier is not blocking or filtering SMS messages from our platform. If you've confirmed that everything is set up correctly on your end, please reach out to our customer support team for further assistance. We're here to help ensure a smooth trading experience for all our users.
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