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What are the common reasons for Google Authenticator not working on cryptocurrency wallets?

avatarMylene SalvadoDec 17, 2021 · 3 years ago3 answers

I'm having trouble using Google Authenticator with my cryptocurrency wallet. It doesn't seem to be working properly. What could be the common reasons for Google Authenticator not working on cryptocurrency wallets?

What are the common reasons for Google Authenticator not working on cryptocurrency wallets?

3 answers

  • avatarDec 17, 2021 · 3 years ago
    One common reason for Google Authenticator not working on cryptocurrency wallets is incorrect time settings. Make sure that the time on your device is synchronized with the internet time. If the time is not accurate, the codes generated by Google Authenticator may not match with the codes required by the wallet.
  • avatarDec 17, 2021 · 3 years ago
    Another possible reason is that you might have accidentally deleted or reset the Google Authenticator app. In this case, you will need to reconfigure the app and set it up again for your cryptocurrency wallet. Make sure to follow the instructions provided by the wallet provider to properly set up Google Authenticator.
  • avatarDec 17, 2021 · 3 years ago
    At BYDFi, we have seen cases where Google Authenticator doesn't work due to compatibility issues between the wallet and the app. Some wallets may not be fully compatible with Google Authenticator, causing issues with code generation. If you are experiencing this problem, you may need to consider using an alternative authentication method or contact the wallet provider for further assistance.