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What are the best ways to troubleshoot Coinbase when Apple Pay is not working?

avatarCute DollNov 25, 2021 · 3 years ago3 answers

I'm having trouble using Apple Pay on Coinbase. What are some effective troubleshooting methods to resolve this issue?

What are the best ways to troubleshoot Coinbase when Apple Pay is not working?

3 answers

  • avatarNov 25, 2021 · 3 years ago
    One possible solution is to ensure that your Apple Pay account is set up correctly. Make sure that you have added a valid payment method and that your Apple Pay account is linked to your Coinbase account. If the issue persists, try removing and re-adding your payment method on both Apple Pay and Coinbase. Additionally, check if there are any pending updates for the Coinbase app and install them if necessary. If none of these steps work, contacting Coinbase support for further assistance is recommended.
  • avatarNov 25, 2021 · 3 years ago
    Hey there! It can be frustrating when Apple Pay is not working on Coinbase. One thing you can try is to check your internet connection and make sure it is stable. Sometimes, a poor internet connection can cause payment issues. Another troubleshooting step is to clear the cache and cookies on your device. This can help resolve any temporary issues that may be affecting Apple Pay. If the problem persists, you can also try using a different device or browser to see if that makes a difference. Good luck!
  • avatarNov 25, 2021 · 3 years ago
    As a representative of BYDFi, I would suggest checking if Coinbase supports Apple Pay as a payment method. While Coinbase is a popular exchange, not all payment methods may be available in every region. If Apple Pay is not listed as a supported payment method on Coinbase, you may need to explore alternative payment options. It's always a good idea to reach out to Coinbase's customer support for more information and assistance with troubleshooting this issue.