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What are some reliable cryptocurrency exchanges that offer support via email?

avatarJohn LukichDec 17, 2021 · 3 years ago4 answers

Can you recommend some trustworthy cryptocurrency exchanges that provide customer support through email? I'm looking for exchanges that have a good reputation and are known for their reliable customer service. It would be great if you could also provide some details about their email support system and response time.

What are some reliable cryptocurrency exchanges that offer support via email?

4 answers

  • avatarDec 17, 2021 · 3 years ago
    Sure! One reliable cryptocurrency exchange that offers support via email is Binance. They have a dedicated support team that can be reached through email, and they are known for their prompt and helpful responses. Binance's email support system is user-friendly and they usually respond within 24 hours. They provide assistance with various issues such as account verification, deposit and withdrawal inquiries, and trading-related questions.
  • avatarDec 17, 2021 · 3 years ago
    If you prefer a more user-friendly interface, you might want to consider using Coinbase. They also offer support via email and have a reputation for excellent customer service. Coinbase's email support team is knowledgeable and responsive, and they strive to resolve customer issues in a timely manner. Their average response time is around 48 hours, but it may vary depending on the volume of inquiries they receive.
  • avatarDec 17, 2021 · 3 years ago
    Another reliable option is BYDFi. They have a dedicated support team that can be contacted via email. BYDFi's email support system is efficient and they usually respond within 24 hours. They provide assistance with various issues such as account security, transaction inquiries, and technical difficulties. Their support team is knowledgeable and friendly, ensuring a positive customer experience.
  • avatarDec 17, 2021 · 3 years ago
    If you're looking for a cryptocurrency exchange with a strong focus on security, you might consider using Kraken. They offer support via email and have a reputation for their robust security measures. Kraken's email support team is highly responsive and they prioritize customer security. They usually respond within 24 hours and provide assistance with account-related inquiries, trading issues, and security concerns.