Is there a way to troubleshoot the problem of ledger live downloading update stuck when dealing with cryptocurrency updates?
Terkelsen MalikDec 17, 2021 · 3 years ago1 answers
I am having trouble with my Ledger Live app. Whenever I try to download an update, it gets stuck and doesn't complete. This issue only occurs when I am dealing with cryptocurrency updates. Is there any way to troubleshoot and fix this problem?
1 answers
- Dec 17, 2021 · 3 years agoHey there! Dealing with cryptocurrency updates on Ledger Live can sometimes be a bit tricky, especially when it gets stuck during the download process. But worry not, I've got a few troubleshooting tips for you: 1. Check your internet connection: Make sure you have a stable and strong internet connection. A weak connection can cause the download to get stuck. 2. Restart Ledger Live: Close the app completely and reopen it. Sometimes, a simple restart can do wonders and fix the issue. 3. Clear cache and temporary files: Look for an option in the settings of Ledger Live to clear cache or temporary files. This can help resolve any conflicts or corrupted files that might be causing the problem. 4. Update Ledger Live: Ensure that you're using the latest version of Ledger Live. Outdated software can sometimes cause compatibility issues. 5. Contact Ledger Support: If all else fails, don't hesitate to reach out to Ledger's support team. They're the experts and can provide you with personalized assistance. I hope these tips help you get your Ledger Live updates back on track! Let me know if you have any other questions.
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