How to troubleshoot issues with Google Authenticator OTP for cryptocurrency exchanges?

3 answers

• Dec 16, 2021 · 3 years ago
  One possible solution is to make sure that the time on your device is synced correctly. If the time is out of sync, it can cause issues with the OTP. You can try manually syncing the time or using an app like TimeSync to ensure accuracy.
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• Dec 16, 2021 · 3 years ago
  Another solution is to disable and re-enable Google Authenticator for your cryptocurrency exchange account. This can sometimes resolve any syncing or connection issues between the app and the exchange's servers.
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• Dec 16, 2021 · 3 years ago
  At BYDFi, we recommend reaching out to our support team for assistance with troubleshooting Google Authenticator OTP issues. They can provide personalized guidance and help resolve any technical difficulties you may be experiencing.
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