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How to fix issues with active trader pro not working on Mac for cryptocurrency trading?

avatarOchoa HarrisonNov 26, 2021 · 3 years ago3 answers

I'm having trouble with active trader pro on my Mac when it comes to cryptocurrency trading. It doesn't seem to be working properly. What can I do to fix this issue?

How to fix issues with active trader pro not working on Mac for cryptocurrency trading?

3 answers

  • avatarNov 26, 2021 · 3 years ago
    One possible solution is to check if your active trader pro software is up to date. Sometimes, outdated software can cause compatibility issues with certain operating systems. Make sure you have the latest version installed and try again. If that doesn't work, you can also try restarting your Mac and then launching the active trader pro software again. This can sometimes resolve temporary glitches or conflicts that may be causing the issue.
  • avatarNov 26, 2021 · 3 years ago
    I had a similar issue with active trader pro on my Mac before. What worked for me was clearing the cache and cookies of the browser I was using. Sometimes, accumulated cache and cookies can interfere with the proper functioning of web-based trading platforms. Give it a try and see if it helps.
  • avatarNov 26, 2021 · 3 years ago
    At BYDFi, we understand the frustration of encountering technical issues while trading cryptocurrencies. If you're experiencing problems with active trader pro on your Mac, we recommend reaching out to the customer support team of the platform or exchange you're using. They should be able to provide you with specific troubleshooting steps or assist you in resolving the issue. Remember, it's always important to keep your trading software and operating system up to date for optimal performance.