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How can I troubleshoot the issue of the RX 480 screen going black when using cryptocurrency exchange platforms?

avatarNikil AhlawatNov 24, 2021 · 3 years ago3 answers

I recently encountered a problem with my RX 480 graphics card. Whenever I try to use cryptocurrency exchange platforms, my screen goes black. How can I troubleshoot this issue and fix it?

How can I troubleshoot the issue of the RX 480 screen going black when using cryptocurrency exchange platforms?

3 answers

  • avatarNov 24, 2021 · 3 years ago
    One possible solution to this issue is to update your graphics card drivers. Outdated drivers can sometimes cause compatibility issues with certain applications, including cryptocurrency exchange platforms. Visit the official website of your graphics card manufacturer and download the latest drivers for your RX 480. Install the drivers and restart your computer. This might resolve the black screen problem.
  • avatarNov 24, 2021 · 3 years ago
    Another potential solution is to check your display settings. Make sure that the resolution and refresh rate settings are compatible with your monitor. If the settings are too high for your monitor to handle, it could result in a black screen. Adjust the settings to a lower resolution and refresh rate and see if the problem persists.
  • avatarNov 24, 2021 · 3 years ago
    If updating the drivers and adjusting the display settings doesn't solve the issue, it's possible that there is a hardware problem with your RX 480. In this case, it's recommended to contact the customer support of your graphics card manufacturer for further assistance. They can provide you with specific troubleshooting steps or guide you through the process of getting your graphics card repaired or replaced.