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How can I troubleshoot the issue of Coinbase rejecting my backup credit card for buying digital currencies?

avatarJoão VitorNov 27, 2021 · 3 years ago3 answers

I'm having trouble using my backup credit card on Coinbase to buy digital currencies. Every time I try to make a purchase, Coinbase rejects the transaction. How can I troubleshoot this issue and successfully use my backup credit card on Coinbase?

How can I troubleshoot the issue of Coinbase rejecting my backup credit card for buying digital currencies?

3 answers

  • avatarNov 27, 2021 · 3 years ago
    If Coinbase is rejecting your backup credit card for buying digital currencies, there could be a few reasons for this. First, make sure that your credit card is valid and has enough funds to cover the purchase. Also, check if your credit card is not expired or blocked by your bank. Additionally, Coinbase may have specific restrictions on certain types of credit cards, so it's worth checking if your card is supported. If none of these issues apply, you can try contacting Coinbase support for further assistance.
  • avatarNov 27, 2021 · 3 years ago
    Hey there! It's frustrating when Coinbase rejects your backup credit card, but don't worry, we can troubleshoot this together. Firstly, double-check that your credit card details are entered correctly, including the card number, expiration date, and CVV. Sometimes a simple typo can cause the rejection. If everything looks good, try using a different browser or device to make the purchase. Sometimes technical issues can interfere with the transaction process. If the problem persists, reach out to Coinbase's customer support. They're usually quite helpful in resolving these kinds of issues.
  • avatarNov 27, 2021 · 3 years ago
    I understand how frustrating it can be when Coinbase rejects your backup credit card. At BYDFi, we recommend checking if your credit card is supported by Coinbase. Some credit card issuers have restrictions on purchasing digital currencies, so it's worth confirming with Coinbase or your credit card provider. If your card is supported and you're still facing issues, it could be a temporary glitch on Coinbase's end. In such cases, it's best to wait for a while and try again later. If the problem persists, contacting Coinbase's customer support is the best way to get personalized assistance.