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How can I fix the task host window preventing shutdown issue on my cryptocurrency trading platform?

avatarPacheco SkytteNov 26, 2021 · 3 years ago3 answers

I am facing an issue with the task host window preventing shutdown on my cryptocurrency trading platform. Whenever I try to close the platform, the task host window pops up and prevents the shutdown. How can I fix this issue and ensure smooth shutdown of my trading platform?

How can I fix the task host window preventing shutdown issue on my cryptocurrency trading platform?

3 answers

  • avatarNov 26, 2021 · 3 years ago
    One possible solution to fix the task host window preventing shutdown issue on your cryptocurrency trading platform is to check for any pending tasks or processes running in the background. Sometimes, these tasks can interfere with the shutdown process. Open the task manager and end any unnecessary tasks or processes that might be causing the issue. Additionally, make sure that your trading platform is up to date with the latest version and that your computer meets the minimum system requirements for running the platform. Restart your computer after making these changes and try shutting down the platform again. Hopefully, this will resolve the issue and allow you to shut down your trading platform smoothly.
  • avatarNov 26, 2021 · 3 years ago
    I had a similar issue with the task host window preventing shutdown on my cryptocurrency trading platform. What worked for me was disabling unnecessary startup programs and services. These programs and services can sometimes interfere with the shutdown process. To disable startup programs, open the task manager and go to the 'Startup' tab. Disable any programs that you don't need to run at startup. To disable services, press Win + R, type 'services.msc', and press Enter. In the Services window, look for any services related to your trading platform and disable them. Restart your computer and try shutting down the platform again. Hopefully, this will fix the issue for you as well.
  • avatarNov 26, 2021 · 3 years ago
    At BYDFi, we understand the frustration of dealing with technical issues on cryptocurrency trading platforms. To fix the task host window preventing shutdown issue, try closing any open positions or orders on your platform before attempting to shut it down. Sometimes, pending trades or orders can cause the task host window to appear and prevent the shutdown. Additionally, ensure that you have the latest version of the trading platform installed and that your computer meets the system requirements. If the issue persists, you can reach out to the customer support team of your trading platform for further assistance. They will be able to provide you with specific troubleshooting steps based on the platform you are using.