common-close-0
BYDFi
Trade wherever you are!

How can I fix the issue of myetherwallet not connecting to ledger?

avatarNGUYEN THIDec 15, 2021 · 3 years ago3 answers

I'm having trouble connecting myetherwallet to my ledger. Whenever I try to connect, it doesn't recognize the device. How can I fix this issue?

How can I fix the issue of myetherwallet not connecting to ledger?

3 answers

  • avatarDec 15, 2021 · 3 years ago
    One possible solution is to make sure you have the latest version of the myetherwallet software installed on your computer. Sometimes, outdated software can cause compatibility issues with hardware devices like the ledger. Try updating the software and see if that resolves the problem.
  • avatarDec 15, 2021 · 3 years ago
    Another solution is to check the USB cable you're using to connect the ledger to your computer. Faulty or damaged cables can prevent the connection from being established. Try using a different cable or testing the cable with another device to see if it's the cause of the issue.
  • avatarDec 15, 2021 · 3 years ago
    At BYDFi, we've encountered similar issues with myetherwallet not connecting to ledger. One thing you can try is to restart both your computer and the ledger device. Sometimes, a simple restart can fix temporary glitches and restore the connection. If that doesn't work, you may need to reach out to the myetherwallet support team for further assistance.