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How can I fix a blank screen issue on TurboTax when reporting cryptocurrency?

avatarHood RitchieNov 27, 2021 · 3 years ago3 answers

I am experiencing a blank screen issue on TurboTax when trying to report my cryptocurrency transactions. How can I fix this problem?

How can I fix a blank screen issue on TurboTax when reporting cryptocurrency?

3 answers

  • avatarNov 27, 2021 · 3 years ago
    One possible solution to fix the blank screen issue on TurboTax when reporting cryptocurrency is to clear your browser cache and cookies. Sometimes, accumulated cache and cookies can cause conflicts with the website's functionality. After clearing the cache and cookies, try accessing TurboTax again and see if the issue persists. If it does, you can also try using a different browser or updating your current browser to the latest version. Additionally, make sure that your internet connection is stable and not experiencing any interruptions.
  • avatarNov 27, 2021 · 3 years ago
    Hey there! It seems like you're having trouble with TurboTax and cryptocurrency reporting. No worries, I've got your back! To fix the blank screen issue, you can try disabling any browser extensions or plugins that might be interfering with TurboTax. Sometimes, these extensions can cause conflicts and prevent the website from loading properly. Give it a shot and let me know if it works for you! If not, we can explore other troubleshooting steps together.
  • avatarNov 27, 2021 · 3 years ago
    If you're still facing the blank screen issue on TurboTax when reporting cryptocurrency, you might want to reach out to TurboTax support for further assistance. They have a dedicated team that can help you troubleshoot and resolve any technical issues you encounter. You can find their contact information on the TurboTax website. Alternatively, you can also check out online forums or communities where other users might have encountered similar issues and found solutions. Remember, it's always better to seek expert advice when dealing with technical problems.