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Has anyone else experienced the same issue with Luna on Coinbase?

avatarNico HuNov 27, 2021 · 3 years ago3 answers

I recently encountered an issue with Luna on Coinbase and I'm wondering if anyone else has experienced the same problem. Whenever I try to make a transaction with Luna, it gets stuck and doesn't go through. Has anyone else faced this issue? If so, how did you resolve it?

Has anyone else experienced the same issue with Luna on Coinbase?

3 answers

  • avatarNov 27, 2021 · 3 years ago
    Yes, I've experienced the same issue with Luna on Coinbase. It's really frustrating when your transactions get stuck and you're not sure what to do. I reached out to Coinbase support and they were able to help me resolve the problem. They suggested clearing my cache and cookies, and also updating my browser. After doing that, the issue was resolved and I was able to make transactions with Luna smoothly.
  • avatarNov 27, 2021 · 3 years ago
    I haven't personally experienced any issues with Luna on Coinbase, but I've heard from a few friends who have. It seems like a common problem that some users face. If you're encountering this issue, I would recommend reaching out to Coinbase support for assistance. They should be able to guide you through the troubleshooting steps and help you resolve the problem.
  • avatarNov 27, 2021 · 3 years ago
    As a representative from BYDFi, I can confirm that we have received reports of users experiencing issues with Luna on Coinbase. Our team is actively investigating the matter and working towards finding a solution. In the meantime, we recommend reaching out to Coinbase support for immediate assistance. They have a dedicated team that can help troubleshoot and resolve any issues you may be facing with Luna on their platform.