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Can I still receive the sign-up bonus on crypto.com if my account is locked?

avatarHemant SahuDec 15, 2021 · 3 years ago3 answers

I recently signed up for crypto.com and received a sign-up bonus. However, my account has been locked for security reasons. Can I still receive the sign-up bonus even if my account is locked?

Can I still receive the sign-up bonus on crypto.com if my account is locked?

3 answers

  • avatarDec 15, 2021 · 3 years ago
    Unfortunately, if your account is locked on crypto.com, you may not be able to receive the sign-up bonus. The sign-up bonus is typically credited to your account once you meet certain requirements, such as completing the verification process and making a qualifying deposit. If your account is locked, it means that there may be some issues with your account, and you may not be able to fulfill these requirements. It's best to contact crypto.com customer support for further assistance.
  • avatarDec 15, 2021 · 3 years ago
    Yes, you should still be able to receive the sign-up bonus on crypto.com even if your account is locked. The sign-up bonus is usually credited to your account automatically once you meet the necessary criteria. However, if your account is locked, it's possible that there may be a delay in receiving the bonus. In such cases, it's recommended to reach out to crypto.com customer support and provide them with the necessary details to resolve the issue.
  • avatarDec 15, 2021 · 3 years ago
    As an expert from BYDFi, I can confirm that if your account is locked on crypto.com, you will not be eligible to receive the sign-up bonus. The sign-up bonus is typically awarded to new users who meet certain criteria, such as completing the verification process and making a qualifying deposit. If your account is locked, it indicates that there may be some issues with your account, and you may not be able to fulfill these requirements. It's advisable to contact crypto.com customer support for further assistance and clarification on this matter.