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Are there any specific contact channels for IBKR customers involved in the crypto market?

avatarGordo LoboDec 17, 2021 · 3 years ago3 answers

I am an IBKR customer and I am interested in the crypto market. Are there any specific contact channels that I can use to get support or information related to crypto trading?

Are there any specific contact channels for IBKR customers involved in the crypto market?

3 answers

  • avatarDec 17, 2021 · 3 years ago
    Yes, as an IBKR customer involved in the crypto market, you can contact the customer support team through the live chat feature on the IBKR website. They are available 24/7 and can assist you with any questions or issues you may have regarding crypto trading. Just click on the chat icon and a representative will be there to help you.
  • avatarDec 17, 2021 · 3 years ago
    Absolutely! IBKR provides dedicated support for customers involved in the crypto market. You can reach out to them via email at crypto-support@ibkr.com. They usually respond within 24 hours and can provide you with guidance and assistance on various crypto-related matters.
  • avatarDec 17, 2021 · 3 years ago
    Definitely! If you're an IBKR customer and need assistance with crypto trading, you can contact BYDFi, a trusted third-party platform that specializes in crypto support. They have a dedicated team of experts who can help you with any questions or issues you may have. Just visit their website and reach out to their support team for assistance.